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Provides 5 diamond service to guests in a professional manner.
Asks for and uses guest name a minimum of two times during the call.
Up sells amenities and services on every call, with focus on Lodge and Skana packages.
•Must have high school diploma or GED.
•Must be able to type 30 wpm.
•Must possess excellent communications skills.
•Must be able to sit for long periods of time.
•Prior computer experience required.